Support Center
Vehicle Export Support Center | AutoGlobalSource
Reach our EV sourcing team for quotations, dealership inquiries, and export support.
Buyer Support
Use WhatsApp for quick vehicle matching, stock checks, and first-round sourcing discussion.
Dealer Support
Use email for dealer documents, proposal exchange, and formal market-entry follow-up.
Export Support
Use this support center to route documentation, logistics expectations, and market suitability questions.
Before You Contact Us
What Helps the Support Team Reply Faster
- Target market or country
- Preferred brands or vehicle classes
- Retail, dealer, project, or fleet requirement
- Expected quotation speed and preferred language
Best Channel Use
Keep the Contact Flow Simple
For this template, WhatsApp is the fast-entry channel and email is the formal follow-up channel. We keep the support path intentionally narrow so buyers and partners do not get lost in too many contact options.
Page Brief
This is the standard process layer for AutoGlobalSource. New vehicle buyers, used vehicle teams, and dealer partners do not follow the same route, but all routes must stay aligned on payment control, inspection control, shipping responsibility, and document handling.
This is the standard process layer for AutoGlobalSource. New vehicle buyers, used vehicle teams, and dealer partners do not follow the same route, but all routes must stay aligned on payment control, inspection control, shipping responsibility, and document handling.
New Vehicle Orders
Use Buying Flow for PI confirmation, order deposit, VIN or configuration confirmation, shipment booking, and final handover.
Used Vehicle Orders
Use Buying Flow together with Export Services for screening deposit, vehicle search, lock-in, third-party inspection, discrepancy handling, refurbishment, and final shipment.
Dealer and Distributor Cooperation
Use Dealer Application for partner verification, commercial responsibility, destination execution, and after-sales boundaries.