Can technical case escalation be prepared in advance?
Yes. It is often better to prepare this early for smoother after-sales execution and faster service response.
General
How do you handle technical case escalation after delivery?
This can be handled through the agreed parts and technical-support workflow so field operations stay organized.
Can you support technical case escalation?
Yes. The exact support scope depends on the vehicle model, parts availability, and agreed after-sales arrangement.
Can remote diagnostic session booking be prepared in advance?
Yes. It is often better to prepare this early for smoother after-sales execution and faster service response.
How do you handle remote diagnostic session booking after delivery?
This can be handled through the agreed parts and technical-support workflow so field operations stay organized.
Would like to visit your company, please give me your address and suggestion about how I can arrange my trip.
Our company address is #1705, Jinlv Building, 611 Sishui Road, Huli District, Xiamen, China. Our company is 10 minutes away
Can I get clear photos and videos of specific car details (e.g., 2-door vs 4-door versions)?
Absolutely. Our sales team can provide real-time walkaround videos and high-definition photos of specific configurations in our yard or showroom.
Why do you prefer individual quotes over a general price list?
Because of the high variety of trims, battery sizes, and configurations, a general list often lacks the accuracy needed for
Can you supply both pure electric and hybrid versions of the same model?
Many popular Chinese models offer multiple powertrain options, including Pure Electric (BEV), Plug-in Hybrid (PHEV), and Extended Range (EREV). Please
Does the quoted price for an EV always include the battery?
Yes, for all our standard vehicle quotations, the price includes the traction battery